No hidden fees. No new face every visit. No skipped corners. Just cleaning that does what it says.
The cleaning industry runs on shortcuts — vague pricing, rotating cleaners, and rushed work that leaves you wondering what you actually paid for. We built Houmse to operate the opposite way. Every part of how we work — from how we set prices to how we hire cleaners to how we handle problems — is designed around one simple idea: do what you said you'd do, every single time.
These are the most common frustrations with cleaning services. Here's how Houmse handles each one.
Problem 01
The problem
Most cleaning companies show one price, charge another. Supply fees, travel fees, "extra time" charges — none of it explained upfront.
The Houmse way
One flat-rate price, shown before you book. The number you see is the number you pay. Add-ons priced clearly during booking, never sprung on you afterward.
Problem 02
The problem
High turnover means a stranger in your home each time. You explain your space from scratch. Your preferences get lost. Quality becomes a coin flip.
The Houmse way
Once you find a cleaner you like, they're yours. Same person on every recurring visit. They learn your home, your priorities, your quirks. Cleaning gets better over time, not worse.
Problem 03
The problem
Cleaners rushed through tight schedules cut corners. Behind the toilet. Under the bed. Inside the microwave. The places you actually notice get missed.
The Houmse way
A detailed room-by-room checklist on every visit. Same standard, every time. If something's missed, we come back within 24 hours and fix it — free of charge.
Problem 04
The problem
You're letting a stranger into your home, often when you're not there. Most companies skip background checks. Many aren't insured. If something goes wrong, you're on your own.
The Houmse way
Every cleaner is background-checked, ID-verified, and carries $2M commercial liability insurance — backed by Houmse's own $2M policy on every booking.
Problem 05
The problem
Cleaning companies are great at booking. Less great at responding when something doesn't go right. Calls go unanswered. Complaints get deflected. You're left frustrated.
The Houmse way
Real human support, fast. Reschedule, skip, or flag a problem — we respond within hours, not days. Built-in 24-hour re-clean guarantee. No arguments, no hoops.
The cleaner in your home matters more than anything. Here's how we hire.
We assess work ethic, attention to detail, and communication before anything else.
Every applicant provides at least two prior client or employer references. We call all of them.
Criminal background check completed before any cleaner enters a client's home. No exceptions.
Every new cleaner trains with our standard checklist before their first solo visit.
We hire selectively — only the candidates who pass every step.
Four Toronto-based co-founders behind every booking, every cleaner, every detail.
Five years of building home-services brands before launching as a cleaning marketplace.
2020 — 2023
Houmse launched in September 2020 as a content-driven home and garden site, building search authority around the home-services category.
2023
We moved into matching homeowners with painting and renovation pros across the GTA, learning the operations side of home services.
2024
Expanded into home inspection — managing scheduling, quality, and customer expectations at higher service complexity.
Winter 2025
Tested a hybrid model across multiple home-service categories, refining the operating system that powers Houmse today.
Spring 2026 — Present
Launched as a managed cleaning marketplace in Toronto and the GTA. Flat-rate pricing, same cleaner every visit, two layers of insurance.
The most-asked questions about Houmse — answered.
Houmse was founded in September 2020 as a home and garden brand. After five years of building service businesses across the home category — painting and renovation lead generation, home inspection, hybrid services — we launched as a managed cleaning marketplace in Spring 2026.
Houmse was founded by four partners, all based in Toronto: Hami Tahm (CEO), Habib Sadeghinezhad (CMO), Mostafa Saghaee (COO), and Hanieh Tahmasebi (Product Designer).
Houmse Inc. is headquartered at 111 Peter Street, Suite 902, Toronto, ON M5V 2H1. The team operates across Toronto and the GTA.
Houmse offers three core residential services: standard recurring house cleaning (weekly, bi-weekly, monthly), one-time deep cleaning, and move-in/move-out cleaning. All services use flat-rate pricing and background-checked, ID-verified, $2M-insured cleaners.
Houmse currently serves 11 cities across Toronto and the GTA: Toronto, Mississauga, Etobicoke, Scarborough, North York, Brampton, Oakville, Richmond Hill, Markham, Oshawa, and Vaughan.
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